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Mediation Skills and Techniques: A Practical Handbook for Dispute Resolution and Effective Communication

 

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Mediation Skills and Techniques: A Practical Handbook for Dispute Resolution and Effective Communication
Apr 2012
Paperback


Print
RM110.00
9789675040955

(All prices are valid in Malaysia and inclusive of SST where applicable, and subject to change without prior notice.)
  • Role of a Mediator
  • Protocol in Mediation
  • Mediation Agreement
  • Tips and Techniques in Mediating
  • Improving Your Mediation Skills
  • Venue for Mediation
  • Preparing for Mediation
  • Appropriate Time for Mediation
  • Role of Lawyers in Mediation
  • Role of Interpreters in Mediation
  • Dealing with Challenging Situations
     

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